f677's Privacy Policy

Introduction & Scope

Protecting the privacy of f677 platform users is one of our highest priorities. This Privacy Policy ("Policy") describes what types of information f677 collects, how that information is used, who it may be shared with, and what rights you have over your information.

This Policy applies to f677's website, mobile application, and other services ("Platform"). By registering an account on f677 or using the Platform, you consent to the terms of this Policy. We recommend that you read and fully understand this Policy before using the Platform.

If you disagree with any part of this Policy, please refrain from using the Platform and contact us.

What Information We Collect

We collect various types of information during registration and use of the f677 platform. This information falls into two main categories — information you voluntarily provide, and information collected automatically while you use the Platform.

1. Information You Provide Directly

Information you provide when creating an account and using our services:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• Username and password
• National ID card or other government-issued identity document details (when identity verification is required)
• Financial transaction details: deposit and withdrawal records via bKash, Nagad, Rocket, or bank transfer
• Address and geographic location information
• Information and messages provided when contacting customer support

2. Automatically Collected Information

The following information may be collected automatically while you use the Platform:

• IP address and device type
• Browser version and operating system
• Your activity on the Platform: which pages you visited, how long you stayed, and what games you played
• Login and logout times and dates
• Information collected through cookies and similar tracking technologies

How We Use Your Information

f677 uses the collected information for the following purposes. Each use has a specific legal basis and legitimate reason.

Account Management and Service Delivery

Your information is used to create and manage your account, verify logins, process financial transactions (bKash, Nagad, Rocket, and bank transfers), provide bonuses and rewards, and ensure customer support.

Identity and Age Verification

The Platform is for users aged 21 and above only. Identity verification is carried out to enforce this requirement and to prevent fraud.

Security and Fraud Prevention

Information is analyzed to detect and prevent unauthorized access to accounts, suspicious transactions, and activities that threaten the security of the Platform.

Responsible Gaming Support

Gaming behavior is analyzed to identify potentially problematic patterns and to provide timely support and warnings.

Platform Improvement and Personalized Experience

User preferences and behavior are analyzed to provide more relevant game recommendations and services. The Platform's performance and design are also improved as a result.

Communication and Notifications

Your contact information is used to send important account notifications, transaction confirmations, and information about new promotions.

Information Sharing & Disclosure

f677 does not sell your personal information to third parties. However, in certain situations, information may be shared with trusted partners to deliver our services.

Service Provider Partners

Necessary information may be shared with third parties who assist with key functions such as payment processing (bKash, Nagad, Rocket, and banking services), technical infrastructure, and customer support. These partners are obligated to keep your information confidential and may only use it for the specified purpose.

Legal Obligations

If f677 is required to disclose information by court order, government agency request, or applicable law, it will do so. Where permitted by law, we will attempt to notify you in such cases.

Business Transfers

In the event of a future change of ownership, merger, or acquisition of f677, your information may be transferred to the new operating entity. The terms of this Privacy Policy will continue to apply in such cases.

With Your Consent

Outside the situations described above, your explicit consent will be obtained before your information is shared in any other circumstance.

Cookies & Tracking Technologies

The f677 platform uses various types of cookies and similar technologies. These help improve your experience and ensure the Platform functions correctly.

Data Security Measures

f677 has implemented both technical and organizational security measures to protect your information.

Technical Safeguards

• SSL/TLS encryption: all data transmission on the website and app is encrypted
• Database encryption: stored sensitive information is kept in encrypted form
• Firewall and security monitoring systems
• Regular security audits and vulnerability assessments
• Two-Factor Authentication support

Organizational Safeguards

• Only authorized personnel can access sensitive information
• Regular staff training on privacy and data protection
• Rapid response plan in the event of a data breach
• Security standard verification for third-party partners

That said, no digital system can be guaranteed to be completely secure. Keeping your account password confidential and ending your session after logging in from an unfamiliar device is your own responsibility.

Data Retention Period

f677 retains your information for as long as your account is active or as needed to provide services. Retention periods may vary depending on the type of information.

Account Information

Even after an account is closed, certain information may be retained for a defined period for legal, security, or dispute resolution purposes.

Financial Transaction Information

Transaction records must be retained for a legally defined period as required by financial regulations and fraud prevention needs.

After the Retention Period Ends

Once the defined retention period expires, your information is securely deleted or irreversibly anonymized so that you can no longer be identified from it.

Your Rights Over Your Information

As an f677 user, you have several important rights over your personal information. You can contact us at any time to exercise these rights.

To exercise any of these rights or to learn more, please contact us at the address below. We will endeavor to respond to your request within 30 business days.

Minors & Age Restrictions

The f677 platform is for users aged 21 and above only. We do not knowingly collect any information from minors.

Age verification is in place during the registration process. If a minor creates an account by providing false information and this comes to our attention, the relevant account will be closed immediately and the collected information will be deleted appropriately.

If you become aware that a minor is using f677, please notify our customer support immediately.

Policy Changes and Updates

f677 may modify or update this Privacy Policy from time to time. Such changes may occur due to changes in business practices, the introduction of new technology, or legal requirements.

If any significant changes are made to the Policy, you will be notified by email or through a platform notification. Continued use of the Platform after changes have been made will be considered acceptance of the new Policy.

The latest version of the Policy will always be available on this page. You can check the "Effective Date" shown at the top of the page to confirm which version is currently in effect.

Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights over your information, please contact our customer support team.

To learn more or find out about the platform, visit our About Us page, Terms & Conditions and Responsible Gaming page.